Collaboration tools tend to be geared towards workers who are sitting at a desk for much of the day, but there are plenty of shift workers, also known as first line workers, who rarely use a computer, but still need to communicate with one another and management.
from Pocket https://techcrunch.com/2019/01/09/microsofts-latest-teams-features-take-aim-at-shift-workers/
via TV Aerials Leeds
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